The ILM Level 3 Award aims to equip practicing and potential team leaders and first line managers with the knowledge, skills and confidence to perform effectively as workplace coaches as part of their normal work role.

The Award is a concise qualification of 30 guided learning hours made up of three mandatory units which introduce the key aspects of coaching in the workplace. In the first unit, ‘Understanding good practice in workplace coaching’, the role of the workplace coach is explored. Here participants assess their own ability to use a variety of interpersonal communication skills when giving effective feedback to learners. In ‘Organising workplace coaching’ participants look at the range and value of different learning resources to support safe and effective coaching, alongside practical skills in how to monitor and record learner progress. In the final unit of the Award, participants plan and organise workplace coaching sessions, undertaking coaching and then monitoring/reviewing their own workplace coaching performance. 

There are no formal entry requirements but participants will normally be practising team leaders or first line managers. They should normally have completed an ILM Level 2 qualification in Team Leading or an ILM Level 3 qualification in First Line Management, or equivalent. Exceptional learners, who have no formal qualification in team leading or first line management, but who have several years’ experience and have completed some formal training in the role, may also participate. Network tutors will gladly provide further clarification upon request.

This course is completely free to those that are eligible.
If you are not eligible for subsidised training the following fees will apply.

ILM Level 3 Award in Workplace Coaching for Team Leaders and First Line Managers
36 hours training: £159.00
Qualification: £95.00